Get in touch
Have questions about your order, or a general enquiry?
How can we help?
FAQ
Ordering
Can I cancel my order?
Once an order has been placed, we cannot adjust or cancel the order. Our warehouse processes the orders immediately. Please contact us immediately if changes are needed. We will do our best, however we cannot guarantee we will be able to make any changes.
Shipping & Returns
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
What is your return policy?
All sales are final. If a product arrived damaged, you can contact us within 5 days of receiving it to return.
Once your return is authorized, you'll receive step-by-step instructions and a shipping label via email. Please note we're not offering free return shipping labels at this time.
Do you ship overseas?
International shipping is currently for wholesalers only.
